Frequently Asked Questions
If you've got a question, the likelihood is we will have answered it already with another customer. See the answers to many of our frequently asked questions below. Still not found the answer you were looking for? Please get in touch with our team.
I can't see my device - can you help?
Visit here to select your device.
Developing precision fitting skins takes time, so we have tried to focus on building a portfolio of the most-owned devices. Unfortunately, this means that we do not currently stock skins for every device, but we are continuously working hard to bring new devices to our range.
To enquire about a specific device, please feel free to contact us via live chat, or email. You can also sign up for our newsletter to be notified about new releases.
Where is my order?
Please check our shipping policy for more information on delivery times
You will receive a dispatch confirmation email once your order has been processed and is on its way to you (this may end up in your junk mailbox). If you believe your order should have arrived based on the timescales provided in the shipping policy, please reach out to us via live chat or via email.
Are skins removable?
Yes, all of our skins are removable.
To remove the skin, simply pick at the vinyl edge until it lifts away from your device. Once the edge of the skin is raised, you will be able to gradually peel back the skin bit by bit in a single motion: much like removing a plaster.
I'm struggling to get a seamless finish, what can I do?
Heat is the answer. Apply plenty of heat to the target area of the skin before application and then rub firmly to get the perfect finish.
Do you ship worldwide?
Yes, we ship worldwide! For more information on costs and delivery times please check our shipping policy.
What are your skins made from?
We cut all of our skins exclusively from premium vinyl materials, made by 3M and KPMF to ensure perfect adhesion and outstanding durability.
Specifically, our Texture and Neutral ranges are made by 3M and our Colours collection uses KPMF vinyl.
Are skins easy to apply?
You can see for yourself by watching our tutorial videos here: How to apply.