If you've got a question, the likelihood is we will have answered it already with another customer. See the answers to many of our frequently asked questions below. Still got a question? Drop us a message.
I can't see my device - can you help?
Developing precision fitting skins takes time, so we have tried to focus on building a portfolio of the most-owned devices. Unfortunately, this means that we do not currently stock skins for every device, but we are working extremely hard to bring new devices to our range.
To enquire about a specific device, please feel free to contact us via live chat, or email. If you're feeling adventurous, checkout our brand new product Blanks - Wrap Anything and put your creative skills to the test.
Where is my order?
Please check our shipping policy for more information on delivery times.
You will receive a dispatch confirmation email once your order has been processed and is on its way to you (this may end up in your junk mailbox, so please check there too). If you believe your order should have arrived based on the timescales provided in the shipping policy, please reach out to us via live chat or via email.
Are skins removable?
Yes, all of our skins are removable.
To remove the skin, simply pick at the vinyl edge until it lifts away from your device. Once the edge of the skin is raised, you will be able to gradually peel back the skin bit by bit in a single motion: much like removing a plaster.
I'm struggling to get a seamless finish, what can I do?
Please check out our step-by-step skin installation tutorials which will guide you through getting the perfect finish.
The likely problem is a lack of heat. Apply plenty of heat to the target area of the skin before application and then rub firmly to get the perfect finish. If you're still struggling to get a seamless finish, send us a message via the live chat or email and our team will be happy to assist.
Do you ship worldwide?
Yes, we ship worldwide! For more information on costs and delivery times please check our shipping policy
What are your skins made from?
We cut all of our skins exclusively from premium vinyl materials, made by 3M and KPMF to ensure perfect adhesion and outstanding durability.
Specifically, our Texture and Neutral ranges are made by 3M and our Colours collection uses KPMF vinyl.
Are skins easy to apply?
Yes absolutely, but you can see for yourself by watching our tutorial videos here: How to apply.