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Returns Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To initiate a return, please send an email to contact@vybeskins.com quoting your order number, the items to be returned and your reason for returning these items. 

To complete your return, we require a receipt or proof of purchase. Your 'Order Confirmation' email will be perfect.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error, and any item that is returned more than 30 days after delivery, may only be eligible for partial refund. 

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

LATE OR MISSING REFUNDS

If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 

Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us via email at contact@vybeskins.com
 

EXCHANGES

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@vybeskins.com

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 

SHIPPING

Unless we are at fault, or the product arrives damaged, you will be responsible for paying for your own shipping costs for item returns. Shipping costs are non-refundable. 

Please return your items to the following address:
Vybeskins Ltd
32 Claverdon Road
Coventry
CV5 7HP
United Kingdom

★ REVIEWS

CUSTOMER RATING

188 reviews
88%
(165)
6%
(11)
4%
(7)
2%
(4)
1%
(1)
Amazing quality

I've used vybeskins for quite a while now on different devices and the quality has never failed me, one of the best at a cheap price. I would highly recommend getting a skin from here!

Excellent skin for s21 ultra

Fitted s21 ultra perfectly will order again.

Huawei P20 pro skins

First of all i want to thank you for your support during the delivery time. Customer service was excellent and responsive. I really like your products, it looks amazing. Made me like my phone even more. One thing i wish you include in your huawei collection is full skins, same like iphone's ones. It would've been even better. Overall i recommend your brand to anyone who want his/her phone to stand out. I wish you luck in the future.

Great skins

Vybeskins

I found Vybeskins about 2 years ago via YouTube and i am very happy to know that here in Europe we can have such a great Company that produce such great products!
I bought skins for each phone for every member of my Family and we are extremly happy about the new look of our Phones. The Skin is high quality (3M) and i will highly recomend it ! Thank you Vybeskins